1. Introduction
This Privacy Policy explains how we collect, use, and protect personal information when you use our platform.
By using the Service, you consent to the practices described in this policy.
2. Information We Collect
Account Information
When users create accounts, we may collect:
- Name
- Email address
- Company information
- Login credentials
Usage Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Access times
- Platform usage data
Uploaded Documents
Users may upload documents to the platform. These documents are stored securely and used only for service functionality.
Payment Information
Payments are processed by third-party payment providers. We do not store full payment card details.
3. How We Use Information
Collected data may be used to:
- Provide and maintain the Service
- Manage subscriptions and billing
- Improve platform performance
- Provide customer support
- Prevent fraud and abuse
- Send service notifications
4. Cookies
Cookies are used to improve user experience.
Cookies may be used for:
- Session authentication
- Preference storage
- Usage analytics
Users can manage cookies through browser settings.
5. Data Sharing
We do not sell personal data.
Information may be shared with trusted providers including:
- Cloud infrastructure providers
- Payment processors
- Analytics providers
These providers only access data necessary to perform their services.
6. Data Security
We implement security safeguards including:
- Encrypted connections
- Secure data storage
- Access control policies
- System monitoring
Despite these safeguards, no system is completely secure.
7. Data Retention
We retain personal data only as long as necessary to provide services and comply with legal obligations.
Users may request deletion of their data.
8. International Data Transfers
Data may be processed and stored in different countries depending on infrastructure providers.
By using the Service, users consent to such transfers.
9. User Rights
Users may have rights to:
- Access personal data
- Correct inaccurate information
- Request deletion
- Restrict data processing
Requests may be submitted through support channels.
10. Children's Privacy
The Service is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
11. Third-Party Links
Our platform may contain links to third-party websites.
We are not responsible for their privacy practices.
12. Changes to Privacy Policy
We may update this policy periodically.
Updates will be posted with a revised date.
13. Contact
For questions regarding this Privacy Policy, please contact support.